MISSION

We are a private entity that provides comprehensive healthcare to the publicly insured population of Tolosaldea and to private patients , preferably from the territory of Gipuzkoa, with optimal levels of quality, efficiency and  safety in all our actions and all our centers, within a healthcare environment that respects the environment, and supports our staff and our social environment.

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VISION

We want to be an excellent, competitive, efficient healthcare company at the forefront of new health technologies , giving the best response to the Department of Health in the area of Tolosaldea and being a relevant player in private medicine in Gipuzkoa, always taking care of our staff. stop attracting and retaining talent and promoting a positive social impact throughout our area of influence.

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VALUES

• Commitment to the patient: We are a hospital centered on the person, accessible, with a spirit of ethics, service and continuous improvement.

• Commitment to our staff : We want our professionals to work in a climate of trust, team and knowledge development to give the best of themselves.

• Commitment to our environment: As the 1st company that generates employment in the region and a reference hospital in the area, we recognize ourselves as a highly important actor in our closest community, Tolosaldea, and in society in general.

• Commitment to the environment: We work so that our processes are eco-efficient and cause the least possible impact on the environment. To prove it, we will obtain objective external recognition of legal compliance and environmental management

• Commitment to innovation: We are committed to innovative solutions to daily needs, to information technology and to the permanent updating of facilities and processes.

• Commitment to equality: We believe that equal opportunities and rights for all people must be a reality to which we actively contribute.

• Commitment to management and quality: We define all our processes in a permanent management of continuous improvement, whose endorsement we obtain in the recognition of the Basque Government and in external third-party certifications, in particular of international ISO standards.

• Commitment to transparency: We communicate and publish our data and we have communication and management tools for all interested parties to access the information that affects them.